How We Help

It’s Free

We provide advice and counselling free to our members and their dependants. Can’t find what you’re looking for online?

Contact our free helpline and talk to a professional.

Our service is paid for by the Energy Institute Benevolent Fund.

Your call is entirely confidential and our professional team will chat through your situation and hopefully help point you in the right direction for assistance.

It’s Confidential

The counselling and advice provided is confidential. Our experts maintain a strict policy in accordance with privacy laws and professional ethics.

No information about you or your use of our service will be available to the Energy Institute team.

It’s Tailored to You

You are free to browse information on this site and use the tools provided, or if you prefer to talk to an advisor, helpline is available 24/7 – give us a call and we can schedule an appointment with one of our experts.

It’s easy – Videos, Tools, Finance Calculators and more

Our online service is packed with useful tools and information. Our online tools and guides cover all aspects of your life – from family and finances to mental health and wellbeing.

It put things in perspective, got me back in charge of myself, re-using skills I thought I had lost

Amir, Construction Worker

Explore Dealing with debt

My counsellor transformed
my life in 3 weeks, from being depressed to feeling better and being back on my feet.

Jade, Admin Assistant

Explore Stress & resilience